Frequently Asked Questions

Call or message Istanbul Allergy using the links on this page. Tell our team the patient’s age, reason for the appointment, preferred dates and whether you would like an online or clinic consultation.

Yes. We accept consultation enquiries for children and adults. Tell our team the patient’s age and main concern so the consultation scope and arrangements can be confirmed.

No. A message is an enquiry. Your appointment is confirmed after our team has agreed the date, time, consultation format and relevant booking arrangements with you.

Contact our team for current fees and ask what is included. Consultation, sample collection, testing, treatment and follow-up may be charged separately. Confirm the scope and charges before proceeding.

Contact our team as early as possible. Availability, rescheduling terms and any applicable charges need to be confirmed for your booking.

Tell our team your preferred language when enquiring. Available communication and consultation support will be confirmed before booking. Website translations do not guarantee that a doctor or interpreter is available in every language.

You can ask about a specific test, but you do not need to choose a testing package yourself. Your doctor will review your history and previous investigations before discussing relevant next steps.

Yes. Have previous reports ready and ask our team how to provide documents if needed before the appointment. Tell us which languages the documents are in and ask whether translation is needed.

Yes. Contact our team to confirm the available test scope, suitability assessment and sample arrangements for your concern. Some specialist investigations need advance planning.

Ask for instructions for the specific investigation planned. Tell your doctor which medicines you take. Do not stop prescribed medication on your own.

Not necessarily. Timing varies by test and sample requirements. Confirm expected result timing and how the results will be discussed before planning travel around a single visit.

You can enquire about a treatment, but suitability must be assessed individually. An appointment request does not confirm that a particular treatment will be offered.

Yes. Tell our team the patient’s age, the food involved and the reason for your enquiry. Ask about assessment, available programme scope, repeat visits and ongoing follow-up before making travel plans.

Yes. You can enquire about allergy immunotherapy consultation options. The relevant allergens, available methods and suitability need to be discussed individually.

There is no single schedule for every patient. Some care plans require repeat visits or ongoing monitoring. Ask about the likely arrangements before booking travel.

No specific treatment outcome can be guaranteed. Your doctor will discuss the options, expected aims, practical requirements and limitations relevant to your individual situation.

Yes. Contact our team to request an online appointment and confirm availability, the fee, time zone and connection arrangements. An in-person examination or testing may still be recommended.

Our team will confirm the connection method and planned duration when booking. Follow the joining instructions provided for your appointment.

Have previous reports, a current medication list and your main questions ready. Choose a quiet, private place and check your internet connection, camera and microphone.

No. What can be assessed remotely depends on the concern and information available. Your doctor may recommend an examination, tests or local in-person assessment. A prescription or specific treatment is not guaranteed by booking an online appointment.

Ask your doctor whether online follow-up is appropriate. Some assessments or treatments still require clinic visits or care with a healthcare professional where you live.

Yes. Confirm appointment availability, location and preparation requirements first. The time needed may depend on investigations or repeat appointments.

The required time varies with the assessment and proposed care plan. Ask about expected scheduling, result timing and possible additional visits before choosing travel dates.

The clinic address is Harbiye Mah., Teşvikiye Cad., Karaosmanoğlu Apartmanı, No: 37, Floor 3, Şişli, Istanbul, Turkey, opposite City’s Shopping Mall. Confirm your appointment location with our team before setting off.

Do not assume accommodation or transport is included in a medical appointment. Confirm any separately available arrangements with our team before booking.

Contact our team first to confirm availability and arrival details. Do not travel to the clinic assuming an appointment is available.